“Historically, small businesses were at a disadvantage against larger companies because these small businesses simply could not afford the advanced phone systems common in large firms,” said Rob Enderle, principal analyst at the Enderle Group. “RingCentral Online 3.1 provides an economic way for these small businesses to not only close the gap but to exceed what many large companies’ now aging phone systems provide their own employees. In short, RingCentral provides a competitive advantage and we all could use a competitive advantage.”
Key benefits and features include:
Free Inbound Calls to Local Numbers Co Subscribers now no longer pay for calls that are not forwarded to their phones. Callers can leave voicemails and listen to company announcements and users can dial in and access voicemails without being charged by the minute.
New Call Notification Settings Co Using the intuitive online user interface, subscribers can further specify notification preferences for new incoming calls, faxes, voicemail messages and fax confirmations.
Extension Permissions Co Allows subscribers to maximize their productivity and manage employee calling behavior through an interface that customizes various features assigned to each extension.