About Phone Services

December 11, 2007

RingCentral Launches New Version of Popular On Demand Telecommunications Service, RingCentral Online

Filed under: Uncategorized — Phone user @ 9:58 am

“Historically, small businesses were at a disadvantage against larger companies because these small businesses simply could not afford the advanced phone systems common in large firms,” said Rob Enderle, principal analyst at the Enderle Group. “RingCentral Online 3.1 provides an economic way for these small businesses to not only close the gap but to exceed what many large companies’ now aging phone systems provide their own employees. In short, RingCentral provides a competitive advantage and we all could use a competitive advantage.”

Key benefits and features include:

Free Inbound Calls to Local Numbers Co Subscribers now no longer pay for calls that are not forwarded to their phones. Callers can leave voicemails and listen to company announcements and users can dial in and access voicemails without being charged by the minute.

New Call Notification Settings Co Using the intuitive online user interface, subscribers can further specify notification preferences for new incoming calls, faxes, voicemail messages and fax confirmations.

Extension Permissions Co Allows subscribers to maximize their productivity and manage employee calling behavior through an interface that customizes various features assigned to each extension.

December 5, 2007

About RingCentral service

Filed under: Uncategorized — Phone user @ 10:02 am

The largest pain in small business communications is trying to figure out how to be productive and efficient without spending a fortune. Enter RingCentral a company that hosts communications for SMBs generally under 10 people in size. I am told they have over 24,000 paid subscribers which is a healthy amount of hosted customers.

The company’s hosted voice service handles incoming calls, voicemail and fax seamlessly. Instead of having cell phones, home phones and office phones you can keep all your calls on a single service and allow the calls to follow you anywhere. More importantly you can make sure that all calls are greeted with a unified corporate greeting and your users can have a single voicemail store.

Music on hold is included in the service as well and you can interject messages into the music if you choose. You can also upload a personalized on-hold greeting or you can have an automated voice convert your text into speech.

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