Your RingCentral local number(s) can accept international calls. YourRingCentral toll-free number(s) will only accept inbound calls from within the continental United States. You can call or fax international numbers via Internet Fax, RingOut click-to-call dialing or your Virtual Calling Card if you have international calling enabled on your account.
August 29, 2007
August 27, 2007
How do I program it?
RingCentral has an easy-to-use web page that lets you add mailboxes/extensions, play and record your greetings, etc. Or you can set it up by using your own phone. I admit, programming RingCentral (which is arguably the easiest to use of all) can be overwhelming when you’re trying to figure out where you “are” in the set-up menu. Don’t want to bother at all? Just pay RingCentral $50 to record your greetings and voice prompts.
August 22, 2007
great technology and low cost
“Our combination of great technology at a low cost is tough to beat,” said Vlad Shmunis, CEO of RingCentral. “Whether our subscribers are real estate agents constantly on the go, doctors requiring 24/7 accessibility, or foreign business doing business in the US, 800-Works™ lets them communicate with their customers professionally and efficiently.”
August 20, 2007
Complete communications service
RingCentral is a complete unified communications service that grows seamlessly along with a customer’s business. RingCentral offers a toll free or local phone number that can receive all phone calls, faxes and messages in one location. It instantly routes voice calls to any number the user chooses or receives faxes without a fax machine. Now with local numbers, RingCentral customers can expand their businesses to new cities immediately. With no limit on how many local or toll free numbers they can add, RingCentral customers have the flexibility to expand their presence into multiple markets. Fully featured extensions can be added or subtracted at any time to connect all employees, regardless of their physical location.
August 13, 2007
RingCentral aren’t VoIP-based
I admire the company’s positioning as they aren’t based on VoIP. The company says they give you dial tone independence and you aren’t required to have a broadband connection. In this day and age everyone wants to be a VoIP company. RingCentral explains they aren’t VoIP-based in a way that makes it sound more flexible. The service is billed as a second line solution with very sophisticated inbound call handling features. It does allow outbound calling as well but this isn’t a Vonage competitor but more of a mini ACD service for the SMB.
Does it matter that they aren’t a VoIP-based service today? Absolutely not. They support any phone including VoIP phones and that is enough for now. They will support direct VoIP clients down the line but you shouldn’t stop looking at this solution because they aren’t IP telephony based. The irony is that until recently being VoIP-based scared some customers away. Now of course the tide has turned 100%.
Phone Services
A Virtual PBX is an affordable alternative to the high costs of buying and maintaining a hardware-based PBX system. When you sign up with RingCentral, you’ll get your own toll free or local number that will serve as your main business number. When multiple callers dial your number simultaneously they will be directed to extensions and mailboxes. You can transfer callers to different extensions, which can be assigned to employees and departments disbursed around the country—and the world. With FindMe/FollowMe call forwarding, customers call your main number and are directed to your geographically disbursed team. You can redirect calls to different numbers at any time, or have calls automatically routed to different numbers in a fixed order. In addition, you can assign direct dial numbers to individual extensions providing your employees and/or departments with their own numbers.
A RingCentral Virtual PBX also allows you to give yourself a local phone number in one city—say Los Angeles—and answer calls to it on a phone with a local area code from another city.
August 7, 2007
Phone Services
A Virtual PBX is an affordable alternative to the high costs of buying and maintaining a hardware-based PBX system. When you sign up with RingCentral, you’ll get your own toll free or local number that will serve as your main business number. When multiple callers dial your number simultaneously they will be directed to extensions and mailboxes. You can transfer callers to different extensions, which can be assigned to employees and departments disbursed around the country—and the world. With FindMe/FollowMe call forwarding, customers call your main number and are directed to your geographically disbursed team. You can redirect calls to different numbers at any time, or have calls automatically routed to different numbers in a fixed order. In addition, you can assign direct dial numbers to individual extensions providing your employees and/or departments with their own numbers.
A RingCentral Virtual PBX also allows you to give yourself a local phone number in one city—say Los Angeles—and answer calls to it on a phone with a local area code from another city.